Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or U.S. federal holidays will be processed on the next business day. Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times (USA)
|
Option |
Delivery Time |
Cost |
|
Free Shipping |
7–10 business days |
FREE |
|
Express Shipping |
4–7 business days |
$14.90 |
Delivery times are estimates and may vary due to weather conditions, carrier delays, high-volume periods, or other unforeseen circumstances. Delivery time begins after the order has shipped.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. If you do not receive tracking information within 5 business days of shipment confirmation, please contact us at: support@refinedclub.com
Wrong Address or Missed Delivery
RefinedClub is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an address issue, we will contact you to arrange reshipment. Additional shipping fees may apply.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us immediately at support@refinedclub.com. We will assist you in filing a claim with the carrier and provide the best possible solution, which may include a replacement or refund.
Changes to This Policy
RefinedClub reserves the right to update or modify this Shipping Policy at any time. The most current version will always be available on this page.